Information We Collect
When you work with Glowmindtech, we collect information that helps us provide better mobile app UX/UI design services. Here's exactly what we gather and why it matters for your project.
Project Information
We collect details about your app project including business requirements, target audience, design preferences, and technical specifications. This information helps us create designs that actually work for your users and business goals.
- Business name, industry, and project scope
- Contact information for project communication
- Design briefs, wireframes, and creative assets you share
- Feedback and revision requests during the design process
Website Usage Data
Our website collects basic usage information to improve your browsing experience and help us understand which services interest you most. We use this data to make our site more helpful.
- Pages you visit and time spent on our site
- Device type, browser, and general location (city level)
- How you found our website (search engines, referral links)
How We Use Your Data
Every piece of information you share with us has a specific purpose in delivering excellent design services. We don't collect data just to have it – everything serves your project or our working relationship.
Design Development
Your project information directly influences our design decisions. We analyze your target market, business goals, and user needs to create interfaces that actually work for your specific situation.
Communication and Updates
We use your contact information to keep you updated on project progress, share design iterations, and coordinate meetings. You'll only hear from us about your project or occasional updates about services that might interest you.
Service Improvement
Website usage data helps us understand which information is most valuable to potential clients. This lets us improve our site content and make it easier to find what you're looking for.
Data Sharing and Third Parties
We keep your information within our team as much as possible. When we do share data, it's only with trusted partners who help us deliver better services to you.
Limited Partner Sharing
- Design software providers (Adobe, Figma) for project collaboration
- Communication tools (email, project management platforms)
- Payment processors for invoice handling
- Cloud storage services for secure project file management
No Data Sales
We never sell your information to marketing companies, lead generation services, or anyone else. Your project details and contact information stay confidential to our business relationship.
Your Data Rights
You have real control over your information. These rights aren't just legal requirements – they're practical tools you can actually use to manage your privacy with us.
Access and Updates
You can request to see all the information we have about you or your project. You can also update your contact details, project requirements, or communication preferences at any time by emailing us.
Data Deletion
If you want us to delete your information after project completion, just ask. We'll remove your data from our systems while keeping minimal records required for business operations (like invoicing records for tax purposes).
Communication Control
You can opt out of project updates, marketing emails, or other communications anytime. During active projects, we'll still need to communicate about essential project matters, but you control everything else.
How to Exercise Your Rights
Send us an email at info@glowmindtech.com with your request. We'll respond within one week and complete most requests within 30 days. For complex requests involving multiple projects, we might need a bit more time.
Security Measures
Protecting your project information and business details is essential to maintaining trust in our working relationship. We use multiple layers of security without making it complicated for you to work with us.
Technical Protection
- Encrypted data storage and transmission for all project files
- Regular security updates on all systems and software
- Secure backup systems with encryption and access controls
- Two-factor authentication on all business accounts
Access Controls
Only team members directly working on your project can access your information. We don't have a large office where people might accidentally see your materials – access is limited and tracked.
Incident Response
If something goes wrong with our security systems, we'll contact you directly within 24 hours and explain exactly what happened and what steps we're taking to fix it.
Data Retention and Deletion
We keep your information only as long as it serves a clear purpose for your project or our business relationship. Here's what we keep and for how long.
Project Files and Communications
We keep project files, design iterations, and communication records for two years after project completion. This helps if you need to reference old designs or want similar work in the future.
Business Records
Financial records (invoices, payments) are kept for seven years as required by South Korean tax law. Contact information for past clients is kept for five years unless you request deletion.
Automatic Deletion
We automatically review and delete old information according to these schedules. You don't need to remember to ask – it happens automatically unless you specifically want us to keep something longer.
International Data Transfers
Some of our design tools and services are provided by companies based outside South Korea. We make sure your data is protected regardless of where our systems are located.
Cloud Services
We use cloud storage and design collaboration tools that may store data on servers in other countries. All these services meet international privacy standards and provide equivalent protection to South Korean privacy laws.
Protection Standards
Any company handling your data must meet security and privacy standards equivalent to what's required in South Korea. We verify this through contracts and regular reviews of their privacy practices.
Privacy Questions and Requests
Have questions about your data or want to exercise your privacy rights? We're here to help and respond quickly to all privacy inquiries.
Anyang, Gyeonggi-do, South Korea